Manufactures

Customer Satisfaction Survey

Your Full Name

Your Company Name

How satisfied are you with Smye-Rumsby?

On a scale of 1-10 (1 being very dissatisfied, 10 being very satisfied)

Do you feel that your Account Manager keeps in regular contact?

How satisfied are you with the Service and Technical Support that you currently get from Smye-Rumsby?

On a scale of 1-10 (1 being very dissatisfied, 10 being very satisfied)

In regards to Smye-Rumsby’s product range, which of the following aspects affected your buying choices?

How satisfied are you with the After-Sales service that you have received from Smye-Rumsby?

On a scale of 1-10 (1 being very dissatisfied, 10 being very satisfied)

We want to ensure we are recommending the right products to suite your working environment. Please could you rate the equipment, on the following qualities:

Can you rank the product performance of the radios

Voice Quality

Battery Standby Duration

Software Compatibility

Radio Durability

How user-friendly is the product?

From conception are you satisfied with the timeframe in which our product/services were delivered/implemented?

Do you have any other suggestions or comments to help us make improvements?