TW Services Case Study

TW Services has seen business grow from strength to strength since it’s establishment in 1995. With a long history in the wasteand recycling industry, through our innovative recycling and processing methods and strong investment in high-tech onsite facilities, TW Services can boldly claim Zero to Landfill.

Being capable of processing 750,000 tonnes of waste per annum on our 20 acre site, which will soon see the installation of a new soil washing plant to complement our services. Once operational it will offer a bespoke operation to process an additional 250,000 tonnes of inert material per annum into recovered aggregate products.

The Challenge

Smye-Rumsby has been serving TW services for more than a decade. Over the years their radio communication system has been streamlined, developed and upgraded. When we first met with TW Services they had been using a country-wide radio network which was failing to meet their needs. An alternative was required to enable fleet operations to work efficiently.

The Radios

Vehicle Communication-Motorola DM4000/DM4401 series radios in Linked Capacity Plus Configuration. This fully-featured mobile transforms your enterprise, delivering unrivaled voice and data communications with integrated Bluetooth audio and data*, integrated GPS*, and text messaging. You also get best-in-class audio that includes Intelligent Audio and a customisable voice announcement feature.
*DM4401 model only

For the site staff -Motorola DP3400 DP 3400 digital portable two-way radio combines two-way radio functionality with advanced digital technology. It permits easy migration with operation in both analogue and digital, and is available in UHF and VHF versions, both with 32 channels.

The Solution

After intensive consultation with TW Services, the Smye-Rumsby team were able to provide a solution. Smye-rumsby has now installed a network of radio repeaters to give blanket coverage in the South East. The new digital radio system not only provides TW Services with clear communications throughout their fleet but also provides GPS tracking for all their vehicles, encompassing both voice and data communication.

The Benefits

Much clearer communication & wider coverage. Smye Rumsby continue to strive to improve the TW network by adding additional mast sites to extend coverage further afield. As TW services develop and grow, Smye-Rumsby implement the necessary communication equipment to meet the demand and continues to provide the support needed to allow them to compete in this very tough market.

What Our Client Said About Us

"Smye Rumsby have been supplying us with a Radio System for many years now and have recently upgraded us to a digital system tailored to our requirements and budget. The communication between our base, vehicles and plant is now incredibly clear as well as covering a much wider area after Smye-Rumsby erected a mast at The Port Of London to cover our ever growing operating area into London, Essex and Surrey. Their on-site installation and maintenance service has been second to none and I would happily recommend them to anybody looking for and excellent communication alternative to telephones."


— Peter Friend, TW Services