For any enquiries, please don’t hesitate to contact us on +44 (0) 1304 248 900 and we will be happy to assist you.
For any enquiries, please don’t hesitate to contact us on +44 (0) 1304 248 900 and we will be happy to assist you.
The Smye-Rumsby on-site workshop is fully equipped to service and repair a wide variety of electronic equipment including everything from individual two way radios, CCTV systems, audio equipment and much more.
To ensure you get the longest possible life out of your radios, we carry out routine maintenance on the systems we supply. Our team of radio engineers are trained to identify potential problems before they happen and with planned downtime to cause as little disruption to your business as possible.
Our engineers are trained and approved by most major manufacturers, such as Motorola and Hytera, and are ready to provide support to help you get the most out of your radios.
We are repair agents for most major manufacturers, such as Motorola and Hytera, giving us access to cutting-edge technology in test equipment, software, and spares to ensure that we can diagnose and rectify any problems as quickly as possible.
When you need us, we will be there. Smye-Rumsby operates a 24-hour call-out service for any emergency that may arise including; radio communications, cctv & marine electronics.
We have our own fully equipped workshop onsite at the Smye-Rumsby headquarters, located in Dover, Kent. All of our two way radio repairs are done in house by our team of engineers.
The workshop is staffed by our highly-skilled team of installers, technicians, and specialist engineers who are trained to manufacturer-approved level.
We know that unplanned downtime can cause disruption to your business. Our two way radio repairs are completed on-site – providing a prompt service with equipment repaired to manufacturer-approved standards.
Our technical team are on hand for support and expertise. Types of repairs we frequently have in our workshop include:
– Accidental damage
– Faults
– Component failures and replacement such as cables, screen, microphones and battery
– Radio reprogramming
Please note a minimum charge of £20+VAT per 30 minutes will be incurred by the customer if your equipment requires any of the following:
Testing // Analysis // Inspection // Fault Investigation // Warranty Testing (Depending on Manufacturer Warranty Agreement)
However, this fee will be deducted or refunded from the cost of any further Purchase, Repair, or Service the customer chooses to undertake with Smye Rumsby Ltd.
Smye Rumsby hold no responsibility for cost or replacement if customer equipment cannot be repaired.
Please note Carriage charges maybe incurred if equipment requires inspection by Manufacturer.
Smye-Rumsby Limited has a policy to abide by the law and has implemented all operational procedures required by law, regulations and conventions regarding Health & Safety, Environmental Responsibility, Quality Management and Security. The Company, it’s Directors and staff are committed to the concept and practice of total quality throughout our organisation. Our goal is to provide a service in a manner which conforms with the best standards of our industry and the expectations and needs of customers and suppliers. The policies and certificates provide assurances that we meet all the above criteria and expectations.
